Unified Messaging
Cisco Unity Unified Messaging helps workers by bringing all contact channels together into a single inbox. Workers can listen to their e-mail over the phone, check voice messages from the Internet.

Automatic call distribution
Easy to install, to use, little expensive, the IP ICD support the multi media (voices, data, Web) when it is used in combination with the vocal server Cisco IP IVR. It manages until 48 taken calls and 48 calls in wait.

Continuation of software for centre of contacts
Continuation of software for centre of contacts Software solution of centre of contacts routing the calls thanks to an interactive vocal server who sends customer cards to the concerned agents. Combined in architecture of telephony IP IPCC allows to spread quickly a distributed centre of contacts.

Serveur vocal interactif
Interactive vocal server It automates the management of the calls by an autonomous interaction with the users. It also executes the functions of invite and of collection with the users (passwords, identification).

Application of post operator
Associated to a solution of telephony on IP, this application widens the traditional competence of one operator by allowing him to answer and to pass on quickly the calls to their addressees.

Application of personal management
Indicate where, when and how you wish to be joined and the personal assistant takes care to filter your communications thanks to personal rules of calls and to his function of voice recognition.

SATLINKER proposes you a platform of Telephony Cisco Systems for your internal equipment and your customers demonstrations .

To approach the Convergence Voice / data under a concrete angle.

Objective:
Learn the Telephony Cisco and reach a first level of configuration and display of Telephony IP at a final customer.

Hot line free of help to the installation. You benefit from one hour of phone support from the purchase of an internal lab for your demonstrations and a training of technical initiation SATLINKER on the Telephony.